Returns & Exchanges
At Mulberry Threads, we want you to love your home sanctuary as much as we do, which is why we offer a 30-day return policy for all unused and unwashed items. If your new linens aren't the perfect fit for your space, we are here to help facilitate a smooth exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the unwashed, unused items in their original packaging to ensure they are protected during transit back to our warehouse.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.