Frequently Asked Questions
Everything you need to know about our luxury bamboo linens.
What makes bamboo bedding better than traditional cotton?
Bamboo fabric is naturally hypoallergenic, moisture-wicking, and thermal-regulating. It feels significantly softer than high-thread-count cotton and is more sustainable to produce, requiring less water and no pesticides.
How do I care for my Mulberry Threads products?
To maintain the integrity of the fibers, we recommend a cold, gentle machine wash with a mild liquid detergent. Avoid bleach and fabric softeners. Line dry in the shade or tumble dry on a cool, delicate setting.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unused and unwashed items in their original packaging. For hygiene reasons, we cannot accept returns on bedding that has been slept in or laundered unless there is a manufacturing fault.
Are your products OEKO-TEX certified?
Yes, all Mulberry Threads linens are OEKO-TEX Standard 100 certified. This ensures that our products are free from harmful chemicals and are safe for even the most sensitive skin.
Do you offer international shipping?
We currently ship to a wide range of countries globally. Shipping costs and delivery timelines are calculated at checkout based on your specific destination and order weight.